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Ace Exhibits is a leading manufacturer and discount retailer of trade show event products specializing in smaller portable and modular exhibition equipment. We're proud of our track record, having made appearances on Inc. 500|5000's List of America's Fastest Growing Companies, ICIC (Initiative for a Competitive Inner City) & Fortune's 100 Fastest Growing Inner City Businesses, and more! With having experienced tremendous growth over the past few years, we would like to extend the invitation for you to join our successful, driven team! We are looking for talented, hard working individuals who have what it takes to make a difference.

To get started, click one of our current openings below!


Account Manager       Customer Service       Freelance Designer       


Account Manager

Location:        Los Angeles County

Overview:

We are looking for outgoing, ambitious and results driven Account Managers to join our growing team! The objective of this position is to provide exceptional customer service to our clients while meeting/exceeding both individual and team sales goals.

Responsibilities:

  • Responsible for the communication and follow through with customers to provide excellent service
  • Manage time effectively  to meet and accede provided sales goals
  • Accurately process client transactions such as orders and quote
  • Educate clients about features and benefits of products to improve product related sales
  • Ability to work effectively with other Account Managers and other departments to ensure 100% accuracy upon client delivery
  • Be aggressive in closing sales deals and asking the clients to place orders
  • Must be reliable, organized and learn quickly

Requirements:

  • Required 2+ years of sales experience (industry experience is a plus)
  • Result driven
  • Must have excellent typing abilities; 45+ WPM
  • Ability to work in a fast paced, high volume environment and adapt well to change
  • Excellent communication skills in both written and verbal
  • Familiarity with Outlook (Email & Tasks; for contact & sales management)
  • Understanding of eCommerce systems (ie Magento) preferred

 

Please e-mail resume to: Careers@AceExhibits.com
Subject Line: Account Manager 

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Customer Service

Location:               Los Angeles  County
Hours:                   8:00 am - 5:00 pm; Flexible
Job Type:              Full-Time

Overview:

This Customer Service position will be the liaison for various other job functions. This individual will need to have excellent communication skills and be highly organized in order to keep up with our fast paced environment and quick deadline requirements.

 

Responsibilities:

  • Monitor new orders placed online from unassigned accounts
  • Enter, edit and update orders into Production Logs (invoice number, client “need by date”, approvals, holds, payment, order changes, etc.)
  • Input tracking into OMS from vendors
  • Responsible for being a liveChat operator to manage inquiries
  • Handle customer inquiries regarding damaged products, warranty replacements, etc.
  • Communicate and answer any questions designers have on our products
  • Responsible for bridging the communications between our other departments and locations
  • Coordinate and monitor orders with the Order Manager to make sure the customers requested “need by date” is met

Requirements:

  • Excellent customer service skills
  • 2-3 years of high-volume customer service experience
  • Excellent written communication
  • Must be familiar with OMS Systems (specifically Magento platform preferred)
  • Must be familiar with “ticket based” Customer Service systems
  • Must be familiar with Quickbooks
  • Must be familiar with Outlook 2010

 

Please e-mail resume to: Careers@AceExhibits.com
Subject Line: Customer Service

 

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Freelance Designer

Location:           Work from home
Hours:               This is a freelance position. Jobs will be sent over as we get them in. If you cannot take the job on then you will need to let us know                                              immediately so it can be sent to another designer.
Portfolio:            Please either send a digital portfolio or link to online portfolio. Will not consider applicants without a portfolio submitted

Overview:

This Freelance Designer will be expected to have excellent communication skills, provide superior designs and be able to meet strict deadlines to deliver excellent customer satisfaction. Our business is year-round, but we have 2 peak seasons. Our busy peak seasons are the month of September and January through April (availability, excellent performance and flexibility required).

 

Responsibilities:

  • Create design layouts to customer specifications
  • Communicate verbally and by email with customers
  • Be able to work well under tight deadlines
  • Communicate well with our sales & graphics staff in the office to make sure each job is getting done to the client's specifications
  • Follow up with all design jobs that you are responsible for and keep track of the customer's in-hand date to get the design done on time
  • Prioritize design jobs and get the most urgent ones first

Requirements:

  • Must have experience in large format graphic design
  • Must have own computer with Photoshop and Illustrator installed
  • Must be well educated and experienced with Adobe Photoshop and Illustrator
  • Must be able to communicate well with both customers and co workers
  • Experience with trade show graphics is definitely a huge plus!
  • The designs produced need to not only be "functional" but also creative, modern and aesthetically pleasing. The better our clients look at their show, the better we look and the more referrals and repeat customers we get!

Please e-mail resume to: Careers@AceExhibits.com
Subject Line: Freelance Designer