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GRAPHIC PROOFING SYSTEM

 
   
 
   
         

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Benefits of Using Our Graphic Proofing System:

• Quick & Easy File Uploading
• Artwork Saves with Your Order
• No Messy Emails Back and Forth

• Faster Order Processing & Fulfillment
• Approve/Disapprove with a Single Click
• Send Proofs to Multiple Email Addresses

Introduction

If you're not a designer, this page will most likely be confusing. Don't worry about it! We've tried to simplify the information as much as we can and we are here to assist if you need it.

The following artwork specifications and guidelines are to help ensure that we receive the highest quality artwork for print production and, in turn, this enables us to achieve the best quality graphic output from our printers. Please read these specifications carefully and if you have any questions, do not hesitate to call or email us.

Phone: 888.777.0223 :: Email: Graphics@AceExhibits.com

Before You Start

  • Read this page in full! This is most likely not a small expense for you or your company so understanding and knowing our process is paramount.
  • Download the correct template(s). They can be found on this page or in the "Downloads" tab on that specific product's page. Your files must be submitted to the specifications of that template or you will be advised to resubmit.
  • You must have an active order number for us to accept files or generate proofs. If files are submitted without an order number, they will be deleted without notice.
  • Quotes are not considered "active" orders.
  • Know your In Hand Date (IHD)! This is how we refer to the date internally that you have to have received your order by to allow for set up. This is not the day that your show or event begins!
  • Production days are not shipping days! The formula for timeline success is Production Time + Transit Time. If you're unclear when you will be receiving your order, please do not hesitate to contact your sales representative or our customer service department. Our system during the approval process also advises you at the time of approval when you will receive your order and you can upgrade, if necessary, at that time.
  • If you believe you've submitted your artwork to us but haven't heard from us in 24 hours, please call immediately! We receive a lot of artwork every day and some orders will sometimes be in a "Processing" status for several months before we receive artwork and, because of this, we are not reaching out on every order to confirm when artwork will be submitted.
  • We do not accept artwork through email! Please utilize our Graphic Proofing System Uploader. But remember, order first!

Timeline & Proofs

Once your graphics have been received by our Graphics Department, we will start by reviewing your graphic file or files to ensure that your artwork has met the criteria outlined in these specifications to produce the best quality output graphics. If any modifications or changes to the artwork need to be made, you will be notified and you will have the opportunity to submit new artwork with the necessary changes. If new artwork is not submitted and you choose to have our Graphics Department make the modifications or changes, you will be instructed to pay for the predetermined number of hours required to create or make these changes. We bill at a rate of $80 per hour and it must be paid before work can begin.

After our Graphics Department has reviewed your artwork, you will receive proofs in one of two of the following ways: at least one email will be sent to the account holders primary email address with at least one jpeg (.jpg) attached that acts as your proof or you will be sent a notification sent via email from our system, prompting you to log into your account to approve your artwork through our Graphic Proofing System; we currently have two systems concurrently running regarding our proof approval process (we are phasing an older version out and moving soon fully to our Graphic Proofing System). You will receive these proofs within 24 hours of submitting artwork (not including weekends or holidays). For production to begin the following business day, you must respond through the method proofs were provided from by 3pm Pacific Time. The faster we get an approval, the faster we can begin the printing process.

Once your approval has been received, the printing process will take 2-15 days depending upon the item you purchased. Please refer to the item description for the actual lead time for the item you purchased. Please note that these production lead times are from the date of approval, not from the date that the artwork was received. If you have purchased graphics that include a rush charge, then the total production days will be less. Please factor in shipping time from when the graphics will be printed when trying to determine when you will receive the final graphics. If you need to rush an order that was not originally purchased with a rush fee, then please contact your sales representative or customer service immediately for assistance.

Supported File Types

We do not accept InDesign, Quark, CorelDraw, Publisher, PowerPoint or Word Documents as file types.

If you are using any software other than Adobe Illustrator or Photoshop to create your layout, and do not require color matching, please submit your artwork as one of the following file types: JPG, PDF or TIFF.

If you are using one of the below, here are the acceptable types:

Adobe Photoshop – Version 6 (CS6) or earlier (.psb, .psd, .tif, .eps, .pdf, .jpg or .png)
Adobe Illustrator – Version 6 (CS6) or earlier (.ai, .eps or .pdf)

File Preparation Instructions

All final print ready graphic files must be flattened (single layer) built at 150 DPI (Dots Per Inch) in CMYK mode with all guidelines and template layers removed.

All final print files should be created in CMYK mode for best results. If you would like a specific color matched, the elements in your file must be created in that Pantone and you need to provide that Pantone color(s) during the approval process or we cannot guarantee color matching. We limit color matching to two (2) callouts.

Pantone Color Matching Rules

If you have properly built your artwork with Pantone colors (in the areas you wish to match), can we perform a color match. We only match 100% solid Pantone colors from the Pantone FORMULA GUIDE Solid Coated or Uncoated Libraries (see below for specifics).

We do not match any type of gradient, images (example: photograph of a person) or a percentage of a Pantone color.

Should you request a Pantone match with your artwork not being built with them, we will respectfully either ask that you waive matching or request that you resubmit artwork that's been corrected with them now in the file(s).

PMS Color Matching: SoFlat Vinyl Printing

Display Type(s): Banner Stands

If you require color matching for this type of product, the file(s) must be submitted as either an EPS or AI (Adobe Illustrator) file type with selectable color areas.

We only match 100% Pantone colors from the FORMULA GUIDE Solid Coated (C) Library for these products and Pantones have to be built into the artwork for a proper match.

PMS Color Matching: Dye Sub Fabric Printing

isplay Type(s): Banner Stands

If you require color matching for this type of product, the file(s) must be submitted as either an EPS or AI (Adobe Illustrator) file type with selectable color areas.

We only match 100% Pantone colors from the FORMULA GUIDE Solid Coated (C) Library for these products and Pantones have to be built into the artwork for a proper match.

PMS Color Matching: Laminated Pop-Up Displays

Display Type(s): Aspens or E Series

If you require color matching for this type of product, the file(s) must be submitted as a layered TIFF with the areas that are to be matched as separate layers.

We only match 100% Pantone colors from the FORMULA GUIDE Solid Coated (C) Library for these products and Pantones have to be built into the artwork for a proper match.

PMS Color Matching: Dye Sub Fabric Displays & Other Products

Display Type: Event Tents, Stretch Fabric, Hybrids, Hanging Signs or Table Throws

If you require color matching for this type of product, the file(s) must be submitted as either an EPS or AI (Adobe Illustrator) file type with selectable color areas.

We only match 100% Pantone colors from the FORMULA GUIDE Solid Coated (C) Library for these products and Pantones have to be built into the artwork for a proper match.

Products of Interest

Here's a small list of products that have interesting facts about them that clients often aren't aware of. If you are purchasing any of these, please take note of the below!

Event Tents

We have a few different types of Event Tent options you can choose from. Some require Vector based artwork (Adobe Illustrator File(s)). Please refer to the correct way to submit artwork for the specific type of tent item you have purchased:

Full Color Imprint (Heat Press) – Vector Files ONLY
There are very specific areas as to where you can place your graphics for these types of outdoor tents. All files must be in vector format (.EPS, .AI file types). For outdoor tents, you will need to specify which locations on the tent you would like the graphics to be placed. Each location is an additional cost, so please only choose the amount of print locations ordered.

Dye Sub Imprint – All Acceptable File Types
Please be aware that the material is initially white in color only. If you want a background color (black, blue, red, etc.) please create your file with that color preset in the graphic.

You can be as creative as you would like with the design of your dye sub tent. You can print anywhere on the template, so feel free to use image, textures, or whatever else might suit you needs. We do however suggest keeping the main text and logos in the safe viewable areas.

Table Throws

If you have purchased a Dye Sublimation Printed table throw, please be aware that the fabric is initially white in color. If you want a background color (black, blue, red, etc.) please create your file with that color preset in the graphic.

Also, be aware that you can be as creative as you would like with the design of your table throw. You can print anywhere on the template, so feel free to use image, textures, or whatever else might suit your design needs. We do, however suggest keeping the main text and logos in the safe viewable areas.

Serpentine Displays

If ordering graphics for a serpentine display, please specify if you want the concave side on the left or right side of the display. Should this not be indicated during approval, we will by default print with the concave side on the left and the convex on the right.

Additional Tips:

  • It is best to embed all images and outline all text to ensure that nothing will drop out or change during file transfer.
  • Our preferred file type to receive is an 8-bit flattened TIFF file at 150 DPI in CMYK mode, built to the dimensions of the product's respective template.
  • Aspen, E Series & Pearl Displays: when submitting the files for one consistent layout over two or more panels, be sure to create the file as one image. Please do not separate each panel into its own separate file.
  • Do not include any bleeds in your layout. This particularly applies to graphics designed in Adobe Illustrator.
  • Design your artwork to the "Overall Graphic Layout Size" of the template, while keeping the important text and logos in the safe viewable areas. We generate proofs from the artwork submitted and don't necessarily know "That wasn't supposed to wrap around to the back!"
  • The proofs we send for your review are in two parts. The "Overall" shows the final print file, so you can verify placement and "OverallWGuide" or "OverallWCrop" show the guidelines where the safe viewable area is. The "Close-ups", show a 100% actual size cut of the final print graphic to check resolution.

Graphic Templates

 

Graphic Displays

Aspen Pop Up Displays E Series Pop Up Displays EasyFabric Displays Tru-Fit Fabric Displays
PA-43C-3 - 10ft Curved 4x3 PE-120 - 10ft Curved 4x3 FEF-43C - 10ft Curved 4x3 FTF-10x8 - 10ft Curved
PA-43C-2 - 10ft Curved 4x3 PE-124 - 10ft Curved 4x3 FEF-43S - 10ft Straight 4x3 FTF-10x8F - 10ft Flat
PA-33S-3 - 10ft Straight 3x3 PE-212 - 8ft Curved 3x3 FEF-33C - 8ft Curved 3x3 FTF-10x8N - 10ft Nova
PA-33S-2 - 10ft Straight 3x3 PE-216 - 8ft Curved 3x3 FEF-33S - 8ft Straight 3x3 FTF-10x8S - 10ft Serpentine
PA-33C-3 - 8ft Curved 3x3 PE-312 - 9ft Straight 3x3 FEF-22C - 5ft Table Top FTF-20x8C - 20ft Curved
PA-33C-2 - 8ft Curved 3x3 PE-316 - 9ft Straight 3x3   FTF-20x8F - 20ft Flat
PA-GW-3 - 20ft Gull Wing PE-420 - 20ft Gull Wing OneFabric Displays FTF-20x8S - 20ft Serpentine
PA-GW-2 - 20ft Gull Wing PE-424 - 20ft Gull Wing FOF-43C - 10ft Curved 4x3 FTF-8x8 - 8ft Curved
PA-SER-3 - 20ft Serpentine PE-516 - 20ft Serpentine FOF-43S - 10ft Straight 4x3 FTF-8x5 - 8ft Table Top
PA-SER-2 - 20ft Serpentine PE-520 - 20ft Serpentine FOF-33C - 8ft Curved 3x3 FTF-6x5 - 6ft Table Top
PA-22C-3 - 6ft Table Top PE-610 - 6ft Table Top FOF-33S - 8ft Straight 3x3  
PA-22C-2 - 6ft Table Top PE-612 - 6ft Table Top FOF-22C - 5ft Table Top Tru-Fit Viper Displays
PA-32C-3 - 8ft Table Top PE-712 - 8ft Table Top   FTF-36x80-1 - Viper Angled
PA-32C-2 - 8ft Table Top PE-714 - 8ft Table Top   FTF-36x80-2 - Viper Curved
      FTF-36x80-3 - Viper Straight



Hybrid Displays

Pearl Hybrid Displays Linear PRO Displays
HP-10x8 - 10ft Pearl HL-10x8-24 - 10ft Linear - Wave
HP-20x8-1 - 20ft Pearl Version 1 HL-10x8-22 - 10ft Linear - Arch
HP-20x8-2 - 20ft Pearl Version 2 HL-20x8-28 - 20ft Linear - Wave
  HL-20x8-26 - 20ft Linear - Arch



Banner Stands

L Stands L Stands Hybrid Best Selling Retractables Double Sided
BLS-24x72 - L Stand 24" BCB-19x49 - Cambridge BFR-33x80 - Fast Roll 80"h BALT-23x71 - Altitude
BLS-36x83 - L Stand 36" BSY-35x78 - Sydney BFR-33x90 - Fast Roll 90"h BSK2-33x80420 - Shark 2
BAP-47x119 - Apollo   BQR-33x80 - Quickie Roll  
       
Banner Stand Wall Packages Premium Retractables Table Top Banner Stands Outdoor Banners
BSUN-8x8 - Sundance 8' Wall BSK-24x90 - Shark 24" BSK-24x54 - Shark 24" Table Top BSB-23x33 - Sandwich Snap
BFRW-10x8 - Fast Roll 10' Wall BSK-36x90 - Shark 36" BSK-36x54 - Shark 36" Table Top BWB-23x33 - Water Base Snap
BFRW-20x8 - Fast Roll 20' Wall BSK-48x90 - Shark 48" BSK-48x54 - Shark 48" Table Top BFW-SS - Whistler Small
BSKW-10x8 - Shark 10' Wall BSK-60x90 - Shark 60" BSK-60x54 - Shark 60" Table Top BFW-MS - Whistler Medium
BSKW-20x8 - Shark 20' Wall BSS-24x90 - Super Stand 24" BSS-24x54 -Super Stand 24" Table Top BFW-LS - Whistler large
  BSS-36x90 - Super Stand 36" BSS-36x54 -Super Stand 36" Table Top BFW-XLS - Whistler X large
Vanguard X Stands BSS-48x90 - Super Stand 48" BSS-48x54 -Super Stand 48" Table Top BFB-SS - BigBird Small
BVX-21x59 - Vanguard X BSS-60x90 - Super Stand 60" BSS-60x54 - Super Stand 60" Table Top BFB-MS - BigBird Medium
  BSO-36x90 - Solaris BSM-11x18 - Smurf Mini Retractable BFB-LS - BigBird Large



Hanging Signs

Circle Tapered Circle Triangle Curved Triangle Tapered Triangle
HS-210 - Circle 5ft HS-220 - Tapered Circle 10ft HS-230 - Triangle 10ft HS-240 - Curved Triangle 12ft HS-250 - Tapered Triangle 10ft
HS-211 - Circle 10ft HS-221 - Tapered Circle 14ft HS-231 - Triangle 14ft   HS-251 - Tapered Triangle 16ft
HS-212 - Circle 20ft HS-222 - Tapered Circle 15ft HS-232 - Triangle 20ft    
         
Square Curved Square Rectangle Football Pinwheel
HS-260 - Square 8ft HS-270 - Curved Square 12ft HS-280 - Rectangle 20ft HS-290 - Football 10ft x 3.5ft HS-300 - Pinwheel 10ft
HS-261 - Square 16ft     HS-291 - Football 10ft x 4ft HS-301 - Pinwheel 14ft
HS-262 - Square 20ft     HS-292 - Football 12ft x 5ft HS-302 - Pinwheel 16ft



Podiums & Counters

Aspen E Series Tru-Fit
PA-801G-Z - Aspen Podium Graphic PE-801G-Z - E Series Podium Graphic FTF-100 - Tru-Fit Counter
    FTF-110G - Tru-Fit Podium Graphic (Old)
    FTF-120 - Tru-Fit Stacker
    AC-600 - Carry All Case Podium Graphic